Last updated: February 28, 2020
Kool Air International CO., LTD (“Company,” “KOOL AIR,” “RTFANS,” “we,” “us”) respects your privacy and understands that you care about your personal information and how it is used. We value your trust in sharing your personal information with us and are dedicated to protecting your privacy, as further described in this Privacy Notice.
The responsible data controller is:
Kool Air International CO., LTD
Factory Add: 16th Floor, Building 1, GuangdaWe Valley Phase 3, NO.4 Keji Road, Songshan Lake High-tech Industrial Development Zone, Dongguan, CHINA;
Office Add: Flat E, 3/F, Po Cheong Building,148-154 Nam Cheong Steet, Kowloon, HongKong;
Phone: +852 6065 7819;
E-Mail: [email protected];
You can contact the data protection officer via email at [email protected]
2. GENERAL INFORMATION
During the course of carrying out our business and performing our services, RTFANS collects personal data to conduct our business, provide and market our services, and meet our legal obligations. Likewise, we may also collect personal data for other purposes, which we would describe in more detail to you at the point we collect the personal data.
You may refuse to provide us with some or all of your personal data; however, this may limit the ways in which we can interact with you, including providing you with our services.
We collect personal data through our internet access logs. When you access our website, your internet address is automatically collected and is placed in our internet access logs (i.e., log files on the server). We also record the URLs of the websites and pages you visit, the times and dates of such visits, information about the computer hardware and software you use.
This information may include Internet protocol (IP) addresses, browser type and version, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data, number of visits, websites from which you accessed our site (Referrer), and websites that are accessed by your system via our site.
The processing of this data is necessary for the provision and the security of our website. The legal basis for this processing is Art. 6(1)(f) GDPR. We do not link these data to certain individuals. After the processing for the mentioned purposes, the data will be deleted.
On our website, we use several contact forms that can be used to get in contact with us electronically. To handle your request, it is necessary to provide us with a valid email address, and, in addition, we store your IP address and the time of your request to prevent any misuse of our contact forms. Alternatively, you may contact us via the e-mail addresses cited above (Section 1). If you use one of these channels, the personal data transmitted will be stored automatically by RTFANS as a data controller to handle our contact with you. The legal basis for this processing is Art. 6(1)(f) GDPR.
In some cases, we may ask you for further information, such as name, email, or telephone number. Regarding the processing of this personal data, you will be asked to grant your explicit consent. The legal basis for this processing is Art. 6(1)(a) GDPR.
5. UNSOLICITED SPECIAL CATEGORIES OF PERSONAL DATA
We do not generally seek to collect special categories of personal data through this site.
“Special categories of personal data” include the various categories of personal information and data identified by privacy laws of the United States, European and other jurisdictions requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories may include personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health, or data concerning sexual orientation (Art. 9 GDPR).
Therefore, we advise you not to provide any unsolicited sensitive personal data. RTFANS applies HTTPS or other appropriate technical and organizational measures to secure the personal data transmitted over its website.
Our website offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who read them. Our blog is managed by a third party application WordPress, which is a service of WordPress, Inc. We use Feedly on our website to display aggregated blogs that have been written by RTFANS employees. Find more information about WordPress’s privacy practices here. The legal basis for this processing is Art. 6(1) (b) and (f) GDPR.
7. COOKIES (GENERAL INFORMATION)
8. THIRD PARTY APPLICATIONS
RTFANS shares your personal data with third parties, in particular non-RTFANS parties, only with your express consent or under another lawful basis for processing under the applicable law.
Categories of non-RTFANS parties with which we share your personal data include vendors such as host and cloud service providers, marketing and mailing agencies, and sub-contractors involved in the fulfillment of our contractual obligations towards our clients. The legal basis for this processing is Art. 6(1)(f) GDPR.
8.1 GOOGLE ANALYTICS
Our website uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, www.google.com (“Google Analytics” or “Google”). Google Analytics employs cookies that are stored on your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as time, place, and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there.
In using Google Analytics, Google abbreviates and thereby anonymizes your IP address before transferring it from EU/EEA member states. Google uses this information to analyze your use of our site, to compile reports for us on internet activity, and to provide other services relating to our website.
Google Analytics also uses electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used.
For the cases in which personal data is transferred to the US, Google has self-certified pursuant to the EU-US Privacy Shield.
8.2 GOOGLE TAG MANAGER (GTM)
● Google Analytics
● Facebook Conversion Pixels
8.3 Tawk.to PLUGINS
Tawk.to is a leading live chat service that helps increase website conversion rates through click to chat, live custom support features. We make it simple for everyone to add live chat to the website. 187 East Warm Springs Rd, SB298 Las Vegas, NV, 89119(https://www.tawk.to/). We use tawk cookies as part of tracking so we have information on live chat and click-through rate as well as tracking activity on the website.
How does it work?
What does tawk Capture?
When on a page, tawk automatically gathers the following information:
● Page Visits
● Link Clicks
● IP Address
If you prefer that we do not place this cookie on your web browser you may opt-out by clicking the Do Not Track (DNT) feature in your browser. This prevents tracking for your particular browser and device.
9. SOCIAL MEDIA LINKS
You can find RTFANS on the following social media:
These providers are controllers for the relevant data processing.
10. DELETION AND TERM OF STORAGE
As soon as the purpose for data storage is achieved, or the appropriate term of storage provided for by any applicable laws or regulations expires, your personal data will be deleted consistent with this and any other applicable RTFANS policies (e.g., document retention and/or records management policy) unless your personal data are required for the formation of or performance under a contract.
11. YOUR RIGHTS AS DATA SUBJECT
You have the following rights:
● Right of access (Art. 15 GDPR)
In principle, you have the right to receive information on the points mentioned in Art. 15 GDPR. You also have the right to request a copy of your personal data in accordance with Art. 15 (3) GDPR.
● Right to rectification or erasure (Art. 16 and 17 GDPR)
You have the right to have incorrect personal data corrected. In addition, you have the right to demand that your personal data is deleted if further processing is no longer necessary, if the processing is unlawful or if you have withdrawn your consent.
● Right to restriction of processing (Art. 18 GDPR)
If the conditions in Art. 18 GDPR are met, you have the right to have the processing of your personal data restricted, i.e. to prevent further processing for the time being.
● Right to object (Art. 21 GDPR)
If the processing of your personal data is based on Art. 6 (1)e or f GDPR, you have the right to object to the processing of the further requirements of Art. 21 GDPR are met.
● Right to data portability (Art. 20 GDPR)
Within the limits of Art. 20 GDPR, you have the right to receive your personal data in a machine-readable format in order to forward it or have it forwarded to another controller.
You can require this by sending us an email at [email protected].
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the location of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the applicable data protection laws and regulations.
12. CHANGES TO THE POLICY